SASSA Status Check

Check your SASSA status online with ease using our SASSA Status Check tool. Over 18 million South Africans use it to track their grant application or payment status. Just enter your ID number and phone number to get secure, accurate updates instantly.

What is SASSA?

TheThe South African Social Security Agency (SASSA), created in 2005 under the Social Assistance Act No. 13 of 2004, manages and distributes social grants across South Africa. It operates under the Department of Social Development, helping millions access financial support.

SASSA offers the following key grants:

• Child Support Grant
• Older Persons Grant
• Disability Grant
• Social Relief of Distress (SRD) Grant

The SRD R370 grant provides monthly relief to unemployed individuals facing financial hardship. Beneficiaries can check their SASSA status using online tools or USSD codes.

As of early 2024, South Africa’s unemployment rate reached 32.9% (Stats SA), highlighting the urgent need for continued support through these grants.

What is SASSA Status Check?

The SASSA Status Check is an online tool that allows South Africans to track their grant application or payment status in real-time. Managed by the South African Social Security Agency (SASSA), this system improves access to important updates for millions of grant beneficiaries.

People use this tool to check the status of several grants, especially the Social Relief of Distress (SRD) Grant, now known as the R370 Grant increased from R350 in April 2024. Many refer to it as the SRD Status Check or R370 Status Check, but all terms point to the same platform.

By 2024, more than 18 million South Africans relied on SASSA grants. Most use this tool to avoid queues, reduce errors, and get accurate, instant updates. To check your status, simply enter your ID number and phone number on the secure portal.

How to Check SASSA Status Online in 2025? SASSA Status Check Methods

SASSA reports that between 7.5 and 8.5 million South Africans depend on the R370 Social Relief of Distress (SRD) grant each month for vital financial support. By checking your SASSA status regularly, you stay informed about approval results, payment dates, and any updates required on your application.

In 2025, you can use 7 trusted methods to check your SASSA SRD status, giving you fast and accurate updates on your grant application.

1. Check SASSA SRD R370 Status Online via srd.sassa.gov.za

One of the fastest ways to check your SASSA status is through the official SRD website.

Steps:

• Go to https://srd.sassa.gov.za/sc19/status
• Enter your 13-digit ID number and registered phone number
• Click “Submit”

You’ll instantly see if your application is approved, pending, or needs action. This tool provides real-time updates about approval and payment dates.

2. Visit a SASSA Office for In-Person Status Check

If you prefer face-to-face help, visit your nearest SASSA office.

Steps:

• Find your closest SASSA branch
• Go to the service desk
• Provide your ID number and other required details

An agent will check your SRD grant status and give a full update. It’s ideal if you don’t have a phone or internet.

3. Use WhatsApp to Check SASSA SRD Status

SASSA allows status checks via WhatsApp, making it easy for mobile users.

Steps:

• Save the number 082 046 8553
• Send the message “SASSA”
• Select “SRD Grant” > “Status Check”
• Enter your ID number

You’ll receive your status directly in the chat, making this one of the most convenient options.

4. Use USSD Codes to Check SASSA SRD R370 Status

The USSD method works on any mobile phone and doesn’t need internet.

Steps:

• Dial *134*7737# or *120*3210#
• Enter your ID number and phone number

Your grant status will appear immediately on your screen—ideal for quick, data-free checks.

5. Get SASSA Status via SMS

If you can’t go online, use SMS to receive your grant update.

Steps:

• Save 082 046 8553
• Send an SMS with “SASSA [Your ID Number]” (Example: SASSA 9001011234567)
• Wait for a reply with your application status and payment info

Perfect for users with limited access to the internet.

6. Call the SASSA Helpline for Status Updates

Speak directly with a SASSA representative for assistance.

Steps:

• Call the toll-free number 0800 601 011
• Provide your ID number

The agent will check your status, answer questions, and help resolve any issues with your application.

7. Check SASSA Status via Moya App (Data-Free)

The Moya App lets you check your SASSA status without using mobile data.

Steps:

• Download the Moya App
• Open the app and tap “Government Services”
• Select “SASSA Grants” > “Check Application Status”
• Enter your ID and phone number

You’ll get updates directly in the app—perfect for users who want a mobile, data-free solution.

Each method is secure, quick, and helps you stay informed about your SASSA SRD R370 application.

SASSA Payment Dates for 2025/2026 [Updated List]

Month	Older Persons	Disability Grants	Children’s Grants
April 2025	2025/04/02	2025/04/03	2025/04/04
May 2025	2025/05/06	2025/05/07	2025/05/08
June 2025	2025/06/03	2025/06/04	2025/06/05
July 2025	2025/07/02	2025/07/03	2025/07/04
August 2025	2025/08/05	2025/08/06	2025/08/07
September 2025	2025/09/02	2025/09/03	2025/09/04
October 2025	2025/10/02	2025/10/03	2025/10/06
November 2025	2025/11/04	2025/11/05	2025/11/06
December 2025	2025/12/02	2025/12/03	2025/12/04
January 2026	2026/01/06	2026/01/07	2026/01/08
February 2026	2026/02/03	2026/02/04	2026/02/05
March 2026	2026/03/03	2026/03/04	2026/03/05

SASSA Status Check for R370 Payment Dates 2025

Use one of these quick methods to check your payment update:

• Dial *120*3210# or *120*69277# from your mobile phone
• Send a WhatsApp message to 082 046 8553

If your status shows “Pending,” your application is still under review. You haven’t been approved yet, so keep checking regularly for updates.

Best Way to Check Your SASSA SRD R370 Status in 2025

Checking your SASSA SRD R370 grant status is simple with USSD codes. Just dial *134*7737# or *120*3210# on your phone. Enter your 13-digit South African ID number and the cellphone number linked to your application.

You’ll instantly see your payment status on the screen. This method is fast, reliable, and works without internet. Make sure your ID and phone number are correct to get accurate results.

SASSA SRD R370 Payment Dates for June 2025

Payment Schedule: SASSA will process SRD R370 payments between 25-30 June 2025. The exact date depends on approval status and bank processing times.

Payment Methods:

• Bank Deposit – Sent to the registered bank account.
• Retail Withdrawals – Available at Pick n Pay, Boxer, Shoprite, Usave, and Checkers.
• Mobile Money – Accessible if linked to a mobile payment service.

Here is a clear table showing the SASSA SRD R370 payment dates for June 2025:

Payday	Payment Date	Payment Time
Wednesday	25 June 2025	09:00 AM to 05:00 PM
Thursday	26 June 2025	09:00 AM to 05:00 PM
Friday	27 June 2025	09:00 AM to 05:00 PM
Saturday	28 June 2025	09:00 AM to 05:00 PM
Sunday	29 June 2025	09:00 AM to 05:00 PM
Monday	30 June 2025	09:00 AM to 05:00 PM

SASSA Status Approved for SRD R370 But No Payment Date

The South African Social Security Agency (SASSA) processes the R370 SRD grant each month for eligible citizens. While many applicants see an approved status, payments often take a few days to arrive. Here’s what causes delays and how to fix common issues.

Common Reasons for SASSA Payment Delays

Over 8.5 million South Africans receive the R370 grant. Once approved, payments typically take 5–14 business days to reflect in your account. According to government data, 60% of delays are due to:

• Bank verification checks
• Ongoing system updates
• Scheduled payment batches

What to Check First

Before contacting support, check your banking details on the official SASSA SRD website. Stats show that 30% of delays happen because of incorrect bank information. Make sure:

• Your bank account is active
• Your account number is correct
• Your contact details are up to date

How the Payment Schedule Works?

SASSA processes about 1 million payments per week, releasing them in batches throughout the month. Your payment date depends on:

• The last digit of your South African ID number
• Your bank verification status
• Your place in the monthly payment cycle

What to Do If You’re Approved?

If your application shows “Approved,” follow these steps:

• Check your status daily on the SASSA portal
• Keep your phone nearby for payment messages
• Ensure your bank account remains active

Need Help?

The SASSA helpline handles about 50,000 calls daily. To avoid long wait times, try calling between 8 AM and 10 AM.

Good News: Most Payments Are On Time

Even if your payment is delayed, it’s still coming. SASSA confirms that 95% of approved grants are paid within 30 days. So stay patient and keep checking for updates. in South Africa.

SASSA Status Check Meanings and Actions

“Alternative Income Source Identified”

SASSA found another income source linked to your name, so you’re currently not eligible for the grant.

What to do: Explore other government or community aid programs that match your financial situation. Visit local social services for guidance.

“Means Income Identified”

Your earnings exceed the limit allowed for the grant.

What to do: See if you qualify for other types of assistance. Go to your nearest SASSA office for support or to learn about other benefits.

“Application Complete”

SASSA has successfully processed your application. They review your eligibility every month.

What to do: Check your status regularly. Set monthly reminders to stay updated.

“Bank Details Pending”

Your application is in, but SASSA hasn’t received your banking information.

What to do: Log in to the SASSA website or visit an office to submit your bank account details immediately.

“Reapplication Pending”

SASSA has not yet reviewed your latest application.

What to do: Submit your reapplication through the official SASSA website. If already done, wait for their response.

“Period Pending”

Your information for the current payment cycle is still under review.

What to do: Wait while SASSA finishes the check. If it takes longer than a month, contact them to follow up.

“Period Approved”

You’re approved for this payment cycle.

What to do: Watch your bank account for the grant deposit. If it doesn’t arrive, contact SASSA immediately.

“Period Declined”

Your application was rejected for this payment period.

What to do: Review the reason for rejection. If you believe it was wrong, file an appeal on the SASSA website or at a branch.

“Canceled”

SASSA has stopped your grant.

What to do: Visit the SASSA website to follow the steps for reinstating your grant. You may need to reapply or update your details.

“Identity Verification Failed”

Your personal information doesn’t match what SASSA has on record.

What to do: Double-check your ID details and resubmit your application. Ensure your ID photo is clear and matches for the face verification system.

“Duplicate Application”

You submitted multiple applications. SASSA only considers one.

What to do: Wait for them to process your original submission. Don’t send another unless you’re told to.

“Fraudulent Application”

SASSA flagged your application as possibly dishonest.

What to do: Call SASSA immediately to resolve the issue. Be ready with documents or proof to support your case.

“Awaiting Reassessment”

SASSA is rechecking your grant eligibility.

What to do: Submit any requested documents without delay. Keep checking your status and respond to updates quickly.

Tip: Always check your SASSA status often. If you’re unsure about anything, ask for help at your nearest SASSA office or through their official contact methods.

SASSA SRD R370 Grant Eligibility Requirements

The Department of Social Development enforces strict rules for the Social Relief of Distress (SRD) Grant, which increased from R350 to R370 in April 2024.

Basic Eligibility Criteria

To qualify, applicants must:

• Be 18 to 60 years old
• Earn less than R624 per month
• Not receive any other form of income
• Hold valid South African identification

Who Can Apply

SASSA accepts applications from:

• South African citizens
• Permanent residents
• Recognized refugees
• Special permit holders
• Asylum seekers with valid documentation

Income Threshold Rules

SASSA uses a means test to screen applicants. Key rules include:

• Bank balance must remain below R624
• UIF-linked accounts get automatically declined
• Applicants with multiple bank accounts face extra verification steps

Make sure your financial and identity records meet all conditions before applying to avoid automatic rejection.

How Long Does It Take to Process SASSA SRD R370 Application?

SASSA processes SRD R370 applications through its automated system immediately after submission. It verifies your ID number, income level, bank account, and other grant records. If documents are missing, you may still receive emergency help like food parcels, vouchers, or cash.

Approval usually takes 5–10 working days, depending on document accuracy and bank verification. Submit missing papers early to avoid delays and ensure faster payment.

The grant runs for 3 months. You must reapply before the period ends if your financial situation hasn’t changed. Incomplete forms, mismatched data, or incorrect banking details can delay payments.

To fix delays, visit your local SASSA office, call their toll-free number, or check your status online. Always update your information and monitor messages from SASSA to avoid missed payments.

Reasons for Rejection of SASSA SRD R370 Application

If SASSA rejects your SRD R370 application, it usually happens because of one or more specific reasons, including:

• Existing UIF income on record
• Already receiving NSFAS grants
• Incorrect personal details provided
• Incomplete supporting documentation
• Unmet dependency eligibility rules
• Issues with residency status
• Legal disqualifications
• Not meeting age requirements
• Mismatch in verification checks
• Processing errors
• Failed means testing

And if you believe your application was rejected for no reason you can Appeal to SASSA.

What Does “SASSA Status Check Failed” Mean?

This message usually means the system couldn’t find your application due to incorrect details, missing documents, or a technical issue.

Common Causes:

• Wrong info: You may have entered the wrong ID number or phone.
• Incomplete application: Missing documents like your ID copy can trigger this.
• System issues: SASSA’s website might be down or glitching.

What to Do:

• Check your info: Make sure your ID and phone number match your application.
• Upload missing files: Submit any required documents.
• Try again later: Wait if the issue seems technical.

If the error continues or your application is rejected, consider submitting an appeal.

How to Check Your SASSA SRD Grant Balance on Your Phone in 2025?

You can check your SRD R370 balance anytime using your cellphone no airtime or smartphone needed. SASSA offers two free USSD codes that work on all mobile networks in South Africa.

Main Method:

Dial *120*3210# and enter your South African ID number when prompted. You’ll see your current grant balance, last payment date, and next payment info.

Backup Method:

If the main code fails, dial *120*69277# and follow the same steps. This code works the same way as the first one.

What You’ll See: Your phone will display your grant status, how much you’ve received, and the date of your next payment all in plain English.

Quick Tips:

• The service is completely free
• No airtime or data needed
• Available 24/7
• Works on any cellphone and network
• Keep your ID number ready

If one code doesn’t respond, try the other. SASSA updates balances daily at midnight, so check back the next day if there’s no recent activity.

How to Change or Update SRD R370 Grant Banking Details?

TIf you need to update your banking details for the SASSA SRD R370 grant, you can do it online in just a few steps. Make sure your information is correct to avoid delays.

For South African ID Holders:

1. Go to the official SASSA site: https://srd.sassa.gov.za
2. Click “South African ID Holders.”
3. Scroll to “How Do I Change My Banking Details?”
4. Enter your ID number.
5. You’ll receive a secure SMS link on your registered phone.
6. Click the link and fill in your new banking info.
7. SASSA will verify and update your details—this may take up to 7 working days.

For Asylum Seekers & Special Permit Holders:

1. Visit srd.sassa.gov.za.
2. Select “Asylum Seekers and Special Permit Holders.”
3. In the “Lookup Payment ID” section, enter your file number, passport number, and cell number.
4. Follow the steps to submit your new banking details.
5. Wait up to 7 working days for SASSA to verify and approve the changes.

Why It Matters: Keeping your banking details up to date helps avoid payment delays and makes sure your grant reaches you safely and on time.

SASSA Phone Number Change or Update

If you’ve changed your cellphone number and need to update it on your SASSA SRD application, you can do it online quickly and safely. Here’s how:

1. Visit the SASSA Contact Update Page
   Go to: https://srd.sassa.gov.za/sc19/contact
2. Enter Your Details
   Fill in your South African ID number and your application reference number.
3. Add Your New Phone Number
   Type in your new cellphone number in the space provided.
4. Submit and Verify
   Click submit. You’ll get a one-time PIN (OTP) via SMS on your new number. Enter that OTP to confirm you own the new number.

Once verified, SASSA will update your contact info. This ensures you keep getting important updates about your SRD R370 grant, including payment notices and status messages. 10 11.

How to Cancel Your SASSA SRD R370 Grant?

If you no longer need the SRD R370 grant, you can cancel it quickly using SASSA’s online cancellation system. Here’s how to do it step by step:

1. Go to the Cancellation Portal
   Visit: https://srd.sassa.gov.za/sc19/cancellation
2. Find the Cancellation Option
   Scroll down and click on “Cancel My Application.”
3. Start the Process
   Click the yellow button that says “Click Here to Cancel Online.”
4. Enter Your Details
   Type in your ID number and the phone number linked to your SRD application.
5. Verify with OTP
   Click “Send PIN.” You’ll receive a one-time PIN (OTP) via SMS. Enter it in the field provided.
6. Confirm Cancellation
   Click “Cancel My Grant.” When asked to confirm, select “Yes” to complete the cancellation.

Once done, you’ll get an SMS confirming that your cancellation request has been submitted. If you need help, call SASSA’s toll-free number at 0800 60 10 11..

How to Reinstate a Cancelled SASSA SRD Grant?

If you previously cancelled your SRD R370 grant and now need it back, SASSA lets you reinstate it easily online. Follow these simple steps:

1. Go to the Reinstate Portal
   Visit: https://srd.sassa.gov.za/sc19/reinstate
2. Enter Your Details
   Fill in your South African ID number and the cell number linked to your original SRD application.
3. Request OTP Verification
   Click “Send PIN” to get a one-time PIN (OTP) via SMS.
4. Verify the OTP
   Enter the OTP in the field provided to continue.
5. Choose a Reason for Reinstatement
   Select why you want to reinstate your grant (e.g., “Cancelled by mistake” or “No longer have income”).
6. Confirm Your Request
   Click “Yes, I want my grant back” to complete the process.

Once submitted, SASSA will review your request and send you updates via SMS. Make sure your details are correct to avoid delays.

Frequently Asked Questions

Q. How can I check my SASSA SRD status online?

You can check your status by visiting srd.sassa.gov.za and entering your South African ID number and the cellphone number used when applying.

Q. How will I know if my SASSA appeal was successful?

To track your appeal outcome, go to the official DSD appeal site and enter your ID number and the phone number linked to your appeal.

Q. When are the SASSA payment dates for 2025?

SASSA payment dates for 2025 are listed above on this page. You can also check sassa.gov.za for monthly updates.

Q. How do I check the status of my SASSA child support grant?

Visit srd.sassa.gov.za and use your ID number and registered mobile number to track your child grant application status.

Q. How can I appeal if my R370 grant was declined?

Go to srd.sassa.gov.za/appeals/appeal and enter your details to start the appeal process.

Q. How do I update or check my banking details with SASSA?

Visit srd.sassa.gov.za, find the banking section, enter your ID number, and follow the steps to update and verify your account with an OTP.

Q. What is a SASSA OTP or status PIN?

It’s a one-time PIN (OTP) that SASSA sends to your phone during application, status check, or banking update to confirm your identity.

Q. Can I cancel my SRD R370 grant application?

Yes. Go to srd.sassa.gov.za/sc19/cancellation, enter your details, and verify with the OTP to cancel your grant online.

Q. How do I reinstate my cancelled SASSA SRD grant?

If you cancelled your grant by mistake, visit srd.sassa.gov.za/sc19/reinstate, verify your info, and follow the prompts to bring it back.

Q. What if I need to change my phone number for SASSA updates?

Go to srd.sassa.gov.za/sc19/contact, enter your ID and reference number, then submit your new phone number. Use the OTP to verify.

Q. How can I contact SASSA for help?

Call the SASSA toll-free helpline at 0800 60 10 11, email [email protected], or visit your nearest SASSA office during working hours.