SASSA Status Check

The SASSA Status Check tool enables over 18 million grant beneficiaries in South Africa to track their application or payment status online. To use the tool, simply provide your ID Number and Phone Number for accurate and secure access to your SASSA status.

What is SASSA?

The South African Social Security Agency (SASSA) was established in 2005 under the Social Assistance Act, No. 13 of 2004. It operates under the Department of Social Development and is responsible for distributing social grants to eligible South Africans.

SASSA provides essential grants, including:

• Child Support Grant
• Older Persons Grant
• Disability Grant
• Social Relief of Distress (SRD) Grant

The SRD R370 grant supports unemployed individuals during financial hardship. Beneficiaries can check their grant status using SASSA’s online tools or USSD codes.

With South Africa’s unemployment rate at 32.9% in early 2024 (Stats SA, QLFS), millions rely on SASSA grants for financial support. The agency continues to assist vulnerable citizens nationwide.

What is SASSA Status Check?

The SASSA Status Check is an online tool that helps South Africans track their grant application status quickly and easily. Managed by the South African Social Security Agency (SASSA), the tool was created to improve access to important information for grant beneficiaries.

This tool is widely used to check updates for various grants, including the Social Relief of Distress (SRD) Grant, now called the R370 Grant, which increased from R350 in April 2024. Many people also refer to the tool as the SRD Status Check or the R370 Status Check, but it’s the same system.

In 2024, SASSA reported over 18 million grant beneficiaries, with many using the Status Check tool to monitor their applications and payments. To use the tool, applicants need to provide their ID Number and Phone Number. This secure system helps users avoid long queues and reduces the risk of errors by giving them real-time updates.

How to Check SASSA Status Online in 2025? SASSA Status Check Methods

According to SASSA, between 7.5 and 8.5 million South Africans rely on the R370 Social Relief of Distress (SRD) grant for essential support each month. Checking your SASSA status regularly ensures you stay updated on approvals, payment dates, or required updates to your application.

And, there are 7 reliable ways to check your SASSA SRD status in 2025, ensuring quick and accurate updates on your application.

1. Check SASSA SRD R370 Status Online via srd.sassa.gov.za

One of the easiest methods is to use the SASSA Status Check tool through their official website. Here’s how you can do it:

• Open the SASSA website at https://srd.sassa.gov.za/sc19/status
• Enter your 13-digit ID number and phone number in the form provided.
• Select “Submit” to get details from the database.
• Instantly see whether your application is approved, pending, or requires further action.

This method provides accurate and real-time updates, keeping you informed about payment dates and approval status.

2. Check SASSA SRD R370 Status via Visiting SASSA Office

If you prefer face-to-face assistance, you can visit a SASSA office near you. Here’s what to do:

• Find your closest SASSA branch.
• Speak to a staff member at the service counter.
• Provide your ID number and confirm your details.
• The official will check your status and share the latest update.

This option works well if you don’t have access to a phone or internet, or if you have additional questions about your application.

3. Check SASSA SRD R370 Status through WhatsApp

For a fast and convenient option, use WhatsApp to check your SASSA status. Here are the steps:

• Save the WhatsApp number 082 046 8553 on your phone.
• Send the word “SASSA” as a message to this number.
• Choose “SRD Grant” from the menu and reply with “Status Check”.
• Provide your ID number to get an instant response about your grant application.

This method is user-friendly and delivers updates directly to your phone.

4. Check SASSA SRD R370 Status through USSD Codes

The USSD option is a great choice for users without internet access. It’s quick and works on all mobile devices.

• Dial *134*7737# or *120*3210#
• Enter your ID number and registered phone number when asked.
• Your grant status will appear immediately on your screen.

This method is ideal for those looking for instant updates without using any data.

5. Check SASSA SRD Status Using SMS

The SMS method provides a simple way to get your status through a text message. Follow these steps:

• Save the SASSA SMS number 082 046 8553.
• Send an SMS with “SASSA” followed by your ID number (e.g., “SASSA 911290578083”).
• Wait for a reply containing your current application status and payment details.

This option is perfect for people without internet access but who need reliable updates.

6. Check SASSA Status Over the Phone Call

Calling the SASSA helpline allows you to speak with a representative for live assistance. Here’s how:

• Dial the toll-free number 0800 601 011.
• Provide your ID number when asked.
• The agent will look up your application and give you a detailed update.

This method is helpful if you need clarification or want to resolve specific issues related to your grant.

7. Check SASSA Status Using the Moya App

The Moya App offers a convenient, data-free way to track your SASSA status. To use this method:

• Download the Moya App to your smartphone.
• Open the app and find “Government Services”.
• Choose “SASSA Grants” and then “Check Application Status”.
• Enter your ID number and phone number to get updates.

This app is especially useful for those who prefer mobile solutions and want to avoid data charges.

SASSA Payment Dates for 2025/2026 [Updated List]

Month	Older Persons	Disability Grants	Children’s Grants
April 2025	2025/04/02	2025/04/03	2025/04/04
May 2025	2025/05/06	2025/05/07	2025/05/08
June 2025	2025/06/03	2025/06/04	2025/06/05
July 2025	2025/07/02	2025/07/03	2025/07/04
August 2025	2025/08/05	2025/08/06	2025/08/07
September 2025	2025/09/02	2025/09/03	2025/09/04
October 2025	2025/10/02	2025/10/03	2025/10/06
November 2025	2025/11/04	2025/11/05	2025/11/06
December 2025	2025/12/02	2025/12/03	2025/12/04
January 2026	2026/01/06	2026/01/07	2026/01/08
February 2026	2026/02/03	2026/02/04	2026/02/05
March 2026	2026/03/03	2026/03/04	2026/03/05

SASSA Status Check for R370 Payment Dates 2025

SASSA releases the SRD R370 grant payment dates every month. If you receive your grant through a bank deposit, the payment date may vary. However, if you collect your grant from the post office, refer to the official monthly schedule.

Steps to Check Your Payment Status:

• Dial *120*3210# or *120*69277# on your mobile phone.
• Send a WhatsApp message to 082 046 8553 for assistance.

If your status shows “pending”, it means your application is still under review, and you are not yet approved for the grant. Keep checking for updates.

Best Way to Check Your SASSA SRD R370 Status in 2025

Checking your SASSA SRD R370 grant status is quick and easy with USSD codes. This method gives you real-time updates on your application directly from your phone, without needing internet access.

Steps to Check Your SASSA SRD R370 Status:

1. Dial *134*7737# or *120*3210# on your phone.
2. Enter your South African ID number when prompted.
3. Provide the cellphone number linked to your application.
4. Your payment status will appear instantly on your screen.

This method is fast, reliable, and hassle-free, eliminating the need to visit a SASSA office. Ensure your details are accurate to receive the correct status update.

SASSA SRD R370 Payment Dates for May 2025

Payment Schedule: SASSA will process SRD R370 payments between 23-28 May 2025. The exact date depends on approval status and bank processing times.

Payment Methods:

• Bank Deposit – Sent to the registered bank account.
• Retail Withdrawals – Available at Pick n Pay, Boxer, Shoprite, Usave, and Checkers.
• Mobile Money – Accessible if linked to a mobile payment service.

Here is a clear table showing the SASSA SRD R370 payment dates for May 2025:

Day	Date	Payment Processing Status
Friday	23 May 2025	Payments begin processing
Saturday	24 May 2025	Payment processing continues
Sunday	25 May 2025	Payment processing continues
Monday	26 May 2025	Payment processing continues
Tuesday	27 May 2025	Payment processing continues
Wednesday	28 May 2025	Final day for May payments processing

SASSA Status Approved for SRD R370 But No Payment Date

The South African Social Security Agency (SASSA) processes Social Relief of Distress (SRD) grants worth R370 monthly for eligible citizens. Many applicants see an approved status but face payment delays. Here’s what you need to know.

Common Reasons for Payment Delays

SASSA reports that 8.5 million South Africans receive the R370 SRD grant. When SASSA shows approved status, payment processing typically takes 5-14 business days. Government data shows that 60% of delays happen because of:

• Bank verification checks
• System updates
• Payment batch scheduling

What To Check First?

Your first step is to verify your banking details on the official SASSA SRD website. Statistics show that 30% of payment delays stem from incorrect banking information. Make sure you have:

• Active bank account
• Correct account number
• Updated contact details

Payment Schedule Information

SASSA releases payments in batches throughout the month. The agency processes about 1 million payments each week. Your payment date depends on:

• Last digit of your ID number
• Bank verification status
• Monthly payment cycle

Next Steps

If your status shows approved:

1. Check your status daily on the SASSA portal
2. Keep your phone nearby for SASSA messages
3. Make sure your bank account is active

The SASSA helpline handles 50,000 calls daily. Morning calls (8 AM – 10 AM) typically have shorter wait times.

Remember: Your approval means payment will come. Current SASSA data shows 95% of approved grants are paid within 30 days.

SASSA Payment Status Check: Simple Steps

The South African Social Security Agency (SASSA) offers three quick ways to check your grant status. Recent data shows 95% of beneficiaries now use digital methods for status checks.

1. Phone USSD Method

Dial *120*3210# or *120*69277# from any mobile phone. This service works 24/7 and handles 100,000 daily queries.

2. WhatsApp Option

Message 082 046 8553 to check your status. SASSA reports 60% of recipients prefer this method because it’s fast and free.

3. Online Portal

Visit srd.sassa.gov.za for instant status updates. The website serves 500,000 users daily.

Each method shows your:

• Payment status
• Last payment date
• Next payment date
• Current balance

Choose any method that fits your needs. These digital tools save time and work everywhere in South Africa.

SASSA Status Check Meanings and Actions

“Alternative Income Source Identified”

SASSA found you have another way to make money, so you can’t get the grant now. This might upset you, but don’t lose hope.

What to do: Look for other help programs that fit your money situation better. Check with local social services for options.

“Means Income Identified”

You’re earning more than the SASSA grant allows. You can’t get this grant now, but other help might be available.

What to do: Check if there are other government programs you qualify for. Visit your local SASSA office for advice on alternatives.

“Application Complete”

Good news! SASSA finished looking at your new application. They check your info monthly, so stay alert.

What to do: Keep an eye on your status regularly. Set a reminder to check it at least once a month.

“Bank Details Pending”

SASSA has your application but needs your bank info.

What to do: Send them your account details as soon as possible. Log into the SASSA website or visit an office to update your banking information.

“Reapplication Pending”

SASSA hasn’t checked your new application yet.

What to do: Make sure everything’s okay by sending your application through SASSA’s official website. If you already did this, just wait patiently for a response.

“Period Pending”

SASSA is still checking your info for this payment time.

What to do: Be patient while they finish reviewing. If it takes more than a month, contact SASSA to ask about the delay.

“Period Approved”

Great news! You’ll get your grant this time.

What to do: Check your bank account in the next few days for the payment. If you don’t receive it, contact SASSA.

“Period Declined”

Sadly, you won’t get the grant this month.

What to do: Review why you were declined. If you think it’s a mistake, appeal the decision through SASSA’s website or at a local office.

“Canceled”

Your SASSA grant stopped.

What to do: Go to the SASSA website and follow their steps to restart it. You might need to fill out a new application or provide updated information.

“Identity Verification Failed”

The info you gave doesn’t match SASSA’s records.

What to do: Double-check all your details and try sending your application again. Make sure your ID photo is clear for the new face scanning system.

“Duplicate Application”

You sent more than one application, but SASSA only takes one.

What to do: Wait for them to process your first application. Don’t send any more until you hear back about the first one.

“Fraudulent Application”

SASSA thinks your application might not be honest.

What to do: Call SASSA right away to clear things up. Be ready to provide proof of your situation and explain any misunderstandings.

“Awaiting Reassessment”

SASSA is taking another look at your grant.

What to do: If they ask for any documents, send them quickly. Keep checking your status for updates and be ready to provide more information if needed.

Remember to check your status often for any changes. If you have any problems, don’t hesitate to ask SASSA’s help team for support.

SASSA SRD R370 Grant Eligibility Requirements

The Department of Social Development enforces strict eligibility criteria for the Social Relief of Distress (SRD) grant, which increased from R350 to R370 in April 2024.

Basic Requirements

• Age: 18-60 years
• Monthly income: Below R624
• No alternative income sources
• Valid South African documentation

Qualifying Candidates

SASSA accepts applications from:

• South African citizens
• Permanent residents
• Refugees
• Special permit holders
• Asylum seekers with valid documentation

Income Thresholds

The means test shows:

• Bank balance must stay below R624
• UIF linked accounts face automatic rejection
• Multiple account holders undergo extra verification

Required Documents for SASSA SRD R370 Grant in 2025

The South African Social Security Agency (SASSA) processes SRD grant applications through two methods: visit your local SASSA office or apply online at https://srd.sassa.gov.za/sc19/application/. Here’s your complete guide to the required documents.

1. Main Identity Documents

Every applicant needs these essential papers:

• Green bar-coded South African ID book (13 digits)
• Smart card ID with clear photo
• Children’s birth certificates (if applying as a caregiver)
• Valid passport with permit (for non-citizens)

2. Alternative Identity Proof

If you don’t have the main documents, SASSA accepts:

• Official affidavit from Justice of the Peace
• Department of Home Affairs temporary ID card
• Proof that you applied for an ID or birth certificate
• Police station certified sworn statement
• Valid baptismal certificate
• Clinic card showing your details

3. Supporting Documents from Officials

Get a sworn statement from any of these people:

• Local ward councilor
• Religious leader in your area
• Traditional leader or chief
• Registered social worker
• School principal (for learners)

4. Proof of Your Living Situation

Show documents that prove:

• Current home address
• Marriage status papers
• Divorce decree (if applicable)
• Maintenance court orders
• Police report for emergencies

5. Financial Status Documents

Provide papers showing:

• Bank statements for 3 months
• Proof of no income (affidavit)
• UIF registration status
• Pension fund details
• Medical disability proof

6. Emergency Situation Proof

Submit evidence of:

• House fire or disaster reports
• Medical emergency papers
• Death certificates (if breadwinner passed away)
• Retrenchment letters
• Hospital records for disabilities

7. Important Rules to Remember:

1. All documents must be:
   • Less than 3 months old
   • Clearly readable
   • Properly certified copies
   • Originally signed and stamped
2. SASSA needs these for verification:
   • Working phone number
   • Active email address
   • Current home address
   • Valid bank account
3. Processing Timeline:
   • Document checking: 2-3 days
   • Bank verification: 1-2 days
   • Final approval: 5-10 working days

Warning About Wrong Information:

Under Section 21 of the Social Assistance Act, 2004:

• False information can lead to prosecution
• Wrong documents will delay your grant
• Monthly checks verify your information
• Regular updates needed for changes

Keep copies of everything you submit and write down your reference number. Check your application status regularly on SASSA’s website or through their toll-free number.

How Long Does It Take to Process SASSA SRD R370 Application?

SASSA processes new SRD grant applications right away through their digital system. Let’s understand how long each step takes and what you can expect.

Initial Application Process

SASSA starts checking your application as soon as you submit it. The system looks at your:

• ID number validation
• Income status
• Bank account details
• Other grant registrations

Immediate Support Available

While SASSA reviews your full application, you can get:

• Emergency food parcels
• Cash assistance
• Food vouchers These help you right away, even if some documents are missing.

Monthly Payment Cycle

Your first payment depends on when SASSA approves your application. Keep in mind:

• Bring missing documents before your second payment
• Submit papers to your local SASSA office
• Keep your phone on for SASSA messages

Three-Month Grant Period

SASSA gives the grant for three months. After this:

• You can apply for another three months
• Your situation must still meet requirements
• Submit a new application before the current one ends

Important Things to Remember

Your grant might take longer if:

• Your documents are not complete
• The information doesn’t match
• Your bank details are wrong
• SASSA needs more proof

Getting Help with Delays

If your grant takes too long:

• Visit your nearest SASSA office
• Call SASSA’s toll-free number
• Check your status online
• Update any wrong information quickly

Keep checking your application status and respond quickly when SASSA asks for more information. This helps avoid payment delays.

Reasons for Rejection of SASSA SRD R370 Application

If your SASSA SRD R370 Application gets rejected, it could be due to several reasons, such as:

• Existing UIF income on record
• Already receiving NSFAS grants
• Incorrect personal details provided
• Incomplete supporting documentation
• Unmet dependency eligibility rules
• Issues with residency status
• Legal disqualifications
• Not meeting age requirements
• Mismatch in verification checks
• Processing errors
• Failed means testing

What to Do If Your Application Is Rejected?

Even if your SASSA grant application is rejected, you still have options. If you believe the rejection was an error, you can appeal the decision. The SASSA appeal process allows applicants to request a review and potentially reverse the outcome. Here’s how to navigate the process effectively.

SASSA Appeal Process

If your application was rejected due to a possible error, follow these steps to appeal and have your case reviewed by an independent tribunal.

Steps to Appeal a Rejected SASSA SRD R370 Grant

1. Visit the SASSA Appeal Website

• Open your browser and navigate to srd.sassa.gov.za/appeals/appeal. This is the official platform for submitting SASSA appeals.

2. Enter Your Details

• Input your 13-digit South African ID number and the mobile number you used during your original application.

3. Send PIN

• Click the “Send PIN” button. A one-time PIN (OTP) will be sent to your registered mobile number via SMS.

4. Log In

• Use the OTP to access the appeals section on the website.

5. Select Appeal Month

• A list of months for which you can appeal will appear. Choose the specific month related to your rejection.

6. Submit Documents

• Upload any required supporting documents that were missing during your initial application. You may also write a brief explanation to clarify your situation.

7. Submit Your Appeal

• Review your details and ensure all documents are uploaded correctly. Then, click “Submit.”

What Happens Next?

After submitting your appeal, your case will be reviewed by the Independent Tribunal for Social Assistance Appeals (ITSAA). This tribunal functions separately from the government to ensure fairness and impartiality.

Timeline for Decisions

• The ITSAA typically takes 60 to 90 days to review and resolve appeals.
• Once a decision is made, you will receive notification of the outcome via SMS or email.

How to Check the Status of Your Appeal?

You can monitor the status of your appeal through the same website. Here’s a quick guide:

1. Log In: Visit srd.sassa.gov.za/appeals/appeal,  and use your credentials (ID and mobile number).
2. Check Status: Once logged in, you can view the status of your appeal under the relevant month.

This process ensures transparency and provides applicants with updates on their cases.

What Does “SASSA Status Check Failed” Mean?

The message “SASSA Status Check Failed” can be concerning, but it usually indicates an issue with your application or the system. This error can occur for the following reasons:

1. Incorrect Information:

• You may have entered incorrect details such as your South African ID number or registered mobile number.

2. Incomplete Application:

• Missing documents, such as a copy of your ID or proof of address, can trigger this error.

3. Technical Problems:

• Temporary issues with SASSA’s system, like server downtime or website glitches, might cause this message to appear.

What Steps Should You Take?

1. Verify Your Details

• Double-check that your ID number, name, and phone number match exactly as submitted during your application.
• If you see “Invalid phone number,” update your contact details on SASSA’s website.

2. Submit Missing Documents

• Ensure you have uploaded all necessary documents, including your ID copy and any required proofs.

3. Retry Later

• If the system is down, try again after some time.

If the issue persists or your application is rejected, remember you can file an appeal within 30 days through the official SASSA appeals portal.

How to Check Your SASSA SRD Grant Balance on Your Phone in 2025?

SASSA offers quick balance checks through two easy USSD codes. You can use either code on any cellphone in South Africa.

1. Main Balance Check Method

Dial *120*3210# on your phone. Enter your ID number when the system asks. The screen will show your current balance, last payment date, and next expected payment.

2. Backup Check Method

If the first code doesn’t work, dial *120*69277#. Follow the same steps with your ID number. This backup code works exactly like the main one.

What You’ll See on Screen

Your phone will display your grant amount, payment status, and important dates. The message comes through right away in simple English.

Important Things to Know

• Both codes are free to use
• You don’t need airtime
• The service works all day
• All phone networks support these codes
• Messages arrive in seconds

Keep your ID number ready before you dial. If one code doesn’t work, try the other one right away. SASSA updates balances daily at midnight.

How to Change or Update SRD R370 Grant Banking Details?

To update your banking details for the SRD R370 grant, follow the steps below, ensuring all information provided is accurate.

South African ID Holders

1. Open the SASSA website at https://srd.sassa.gov.za/.
2. Click on “South African ID Holders” to access the relevant section.
3. Under “How Do I Change My Banking Details,” enter your ID number.
4. SASSA will send a secure link via SMS to your registered mobile number.
5. Use the link to provide your new banking details, ensuring all data is correct.
6. SASSA will process and approve the changes, which may take up to 7 working days.

Asylum Seekers and Special Permit Holders

1. Visit the SASSA website at srd.sassa.gov.za.
2. Select “Asylum Seekers and Special Permit Holders”.
3. Go to the “Lookup Payment ID” section and enter your file number, passport number, and phone number.
4. Follow the steps to submit your updated banking information.
5. Wait for SASSA to verify and approve the changes, which may also take up to 7 working days.

Keeping your banking details updated ensures secure and timely grant payments.

SASSA Phone Number Change or Update

If you need to update your SASSA application phone number, follow these steps for a quick and secure update:

1. Visit the official SASSA website at https://srd.sassa.gov.za/sc19/contact.
2. Enter your ID number and application reference number in the required fields.
3. Complete the online form by providing your new phone number.
4. Submit the form, and you will receive a one-time PIN (OTP) via SMS on your new number.
5. Use the OTP to verify ownership of the new number.

This verification ensures your contact information remains accurate, allowing SASSA to communicate with you about updates or payments. Ensure you provide the correct details to avoid delays. For further assistance, contact the SASSA helpline at 0800 60 10 11.

How to Cancel Your SASSA SRD R370 Grant?

Canceling your SASSA SRD R370 grant can be done easily through the official SASSA cancellation portal. Follow these steps to ensure the process is completed accurately:

1. Visit the SASSA SRD website Cancellation Portal https://srd.sassa.gov.za/sc19/cancellation
2. Scroll down to find the Cancel My Application tab and click it.
3. Select the yellow “Click Here to Cancel Online” button to proceed.
4. A prompt will request your details. Enter your ID number and the cell phone number registered with your SASSA grant.
5. Click the “Send PIN” button, and a one-time PIN (OTP) will be sent via SMS to verify your identity.
6. Enter the OTP code in the provided field.
7. Click on “Cancel My Grant” and confirm the message asking if you are sure about the cancellation.
8. Select “Yes” to finalize the process.

Once completed, you will receive a confirmation SMS confirming your cancellation request has been submitted. This step ensures the termination of your grant application without further issues. For assistance, contact the SASSA helpline at 0800 60 10 11.

How to Reinstate a Cancelled SASSA SRD Grant?

If your SASSA SRD R370 grant was cancelled and you need it reinstated, follow these detailed steps to apply:

1. Access the Reinstate Application Portal

Visit the official portal at https://srd.sassa.gov.za/sc19/reinstate.

2. Provide Your Identification Details

Enter your South African ID number and the phone number previously registered with your grant application. Ensure the information matches SASSA’s records.

3. Request an OTP Verification Code

Click the “Send Pin” button to receive a one-time PIN (OTP) via SMS. This step confirms your identity.

4. Verify Using the OTP Code

Enter the received OTP code into the website’s form to proceed.

5. Select the Reason for Reinstatement

Choose a valid reason, such as “cancelled in error” or “no longer have income”, from the provided options.

6. Confirm the Request

Review your information carefully, then confirm by clicking “Yes, I want my grant back” to finalize your application.

7. Await Review and Processing

SASSA will assess your request and inform you about your grant’s status via SMS.

Ensure all details are accurate to avoid delays.

How to Contact SASSA in 2025?

If you need assistance with your SASSA SRD R370 grant, multiple official channels are available to help you resolve issues quickly and efficiently:

1. Email Support

Send your queries to [email protected]. Ensure your email includes your ID number and a clear description of your issue.

2. Helpline

Call the SASSA Helpline at 043 707 6335 for direct assistance with your concerns.

3. Toll-Free Number

Reach SASSA at 012 400 2000 without any call charges for general inquiries or support.

4. Fax

Send required documents or information via fax to 012 400 2257. This is especially useful for submitting supporting paperwork.

5. Visit SASSA Offices

You can visit SASSA House, located at 501 Prodinsa Building, Corner of Steve Biko and Pretorius Street, Pretoria, for in-person support.

When contacting SASSA, have your ID number and relevant details ready to ensure faster assistance. If you face any delays, follow up through another communication channel to ensure your query is resolved promptly.

Frequently Asked Questions

Q. What is the SASSA status check?

The SASSA status check allows you to verify the status of your SRD R370 grant application online. It helps you know if your application is approved, pending, or declined.

Q. How to check the SASSA grant application status online?

To check your SASSA grant application status, visit the official SASSA website at https://srd.sassa.gov.za. Enter your ID number and application ID to view your status.

Q. How to Check SASSA Status with ID Number Only?

SASSA now lets you check your grant status through WhatsApp using just your ID number. This service works 24/7 and doesn’t need a registered phone number.

WhatsApp Method

• Type your ID number when asked
• Save 060 012 3456 as “SASSA Status” in your phone
• Open WhatsApp and find the saved SASSA contact
• Send “Hi” to start

Q. How do I appeal my SASSA R370 declined payment?

To appeal a declined SASSA R370 payment, visit the official SASSA website, log in to your account, and follow the instructions to submit an appeal.

Q. How do I know if my SASSA appeal is approved?

Once you submit your appeal, SASSA will notify you via SMS or email if your appeal is approved. You can also check your status online.

Q. Why is my R370 approved but no payment date?

If your R370 grant is approved but lacks a payment date, it may be due to delays in processing or verification. Keep checking the status for updates.

Q. Why is my SASSA R370 still pending?

A pending status means SASSA is still reviewing your application. You may need to wait for further updates or provide additional documentation.

Q. What are SASSA grant status codes?

SASSA grant status codes indicate the progress of your application. Common codes include:

• Approved: Your grant has been accepted.
• Pending: Application is under review.
• Declined: Your application has been rejected.

Q. How do I update my SASSA SRD application details?

You can update your application details, like phone number or banking information, on the SASSA website by filling out the contact details update form.

Q. Can I check my SASSA status without an ID number?

No, you need to enter your ID number to check your SASSA SRD application status online.

Q. How can I cancel my SRD R370 application?

To cancel your SRD R370 application, visit the SASSA website, log into your account, and follow the steps to cancel the grant.

Q. What should I do if my SRD R370 grant is declined?

If your SRD R370 grant is declined, check the reason for rejection on the SASSA website and, if eligible, submit an appeal.

Q. Can I check the status of my SASSA SRD grant on my phone?

Yes, you can check your SASSA SRD grant status using the official SASSA app or by visiting the SASSA website on your mobile device.

Q. How long does it take for SASSA to approve an application?

The approval process for a SASSA SRD grant can take several weeks. Keep checking your status regularly for updates on your application.

Q. How do I contact SASSA if I have a problem with my grant status?

If you have issues with your grant status, you can contact SASSA through their helpline at 0800 60 10 11 or send an email to [email protected].